A Direct-Operating Communication Company
TrueNorthUSALogisticsLLC was built around a simple conviction: customer communication for logistics works best when the company that promises the service is the company that performs it.
From our Louisville, Kentucky base we operate our own customer communication floors — inbound and outbound calling, shipment and delivery communication, dispatch communication support, escalation handling, quality monitoring and reporting — for organizations that move freight and serve customers every day.
There is no intermediary layer. When you work with TrueNorth, the teams, processes, technology and reports described on this website are ours.