Market Update: Enhancing Capacity Routes Across the Midwest & West Coast. Speak to Dispatch

Get in touch with the core of
global logistics excellence.

Connect directly with our corporate headquarters. We monitor shipping operations, active cargo manifests, and custom routing configurations around the clock.

Address

TrueNorth USA Plaza

333 E Main St
Louisville, KY 40202

Phone

Email

Business Hours

Monday - Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday Closed

Emergency Logistics

Need immediate recovery, expedited hot-shot transit, or critical lane support? Our operations desk is available 24/7/365 to triage time-sensitive freight issues.

Call Emergency Hotline

Send a Dispatch

Our agents typically respond within 15 minutes for critical logistics inquiries.

Message Dispatched

Your inquiry has been successfully transmitted to our regional command center. An agent will contact you shortly.

Our Location

Louisville Corporate Center

Common Intelligence

Frequently Asked Questions

Our proprietary TrueNorth Pulse™ system utilizes satellite-linked IoT sensors on every container, providing sub-meter accuracy and environmental telematics anywhere on the globe.
With our Pre-Clearance AI, 92% of shipments are cleared before the vessel docks. Standard processing usually ranges from 4 to 12 business hours.
Yes, all our Tier-1 facilities are equipped with zoned climate control, ensuring high-value pharmaceutical and perishable goods remain within exact thermal parameters.

Ready to Optimize Your Logistics Network?

Reach out to our logistics planners to conduct a comprehensive lane audit and configure customized capacity solutions.